Support

Support

For each system or application we provide services and support.

How do we mean it?

In case we implement any system for you, we are ready to maintain it excellently.

The following 3 domains declare the above idea:

  • Support of the software product – support covered by maintenance conditions (software maintenance); new versions, new functionality, correction of mistakes etc.)
  • Production support – support during system operation provided by ORIWIN in a way of Support Cases – physical control, system service directly on the spot
  • System development – development of the system functionality besides the standard system based on customer requirements and mutual agreement on changes – based on a certain work load by settled reaction time (time period within we operate) for fixed payment tariff
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